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Offering you the most flexible and affordable way to pay for school.

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  • Important Information

    Effective February 27, 2023 your account will be transferred for servicing. A welcome communication will be provided by the new servicer when your account is available. For any changes to your account including scheduling payment, changing Auto Debit, or updating income please do so with your new servicer upon receiving your welcome communication.

Paperless Management

Go Green! Enroll to receive correspondence faster through your secure online account.

Account Notifications

Sign up to know when:

  • Your bill is due

  • Your payment is posted to your account

  • If you become past due


Auto Pay

Convenient payment methods for:

  • Payments from a checking or saving account

  • Paying on time

  • Avoiding late fees


Career counseling

Need help looking for a job, updating your resume or preparing for an interview? Stride students have access to personalized career support. Log in to your Stride Student Portal to access our complimentary resources.

Repayment Options

A short-term forbearance may be available if you are experiencing unexpected financial hardship, which may include but is not limited to: illness, reduction of income if your income is above your program’s Income Threshold, or if your residential ZIP code is declared as an Individual Assistance zone by FEMA due to a natural disaster.

Additionally, you may qualify for a deferral of your monthly payment obligation if you are unemployed or earning less than your program’s Income Threshold.

Contact Us to discuss your available repayment options.

Contract Discharge

In the event of death or you become totally and permanently disabled you may qualify for forgiveness or discharge of your financial obligation.

Death: Please submit acceptable documentation thereof, such as a certified copy of the death certificate,

Disability: In order to establish total and permanent disability, you much demonstrate to the Lender’s satisfaction that you are unable to engage in any substantial gainful employment due to a physical or mental impairment that can be expected to result in death, has lasted for a continuous period of at least 60 months, or can be expected to last for a continuous period of not less than 60 months.

Contact Us to discuss discharge as applicable.

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Residents of Massachusetts



If you are struggling with your educational financial obligations, please fill out this form to get help from the Ombudsman’s Student Loan Assistance Unit.


State of Massachusetts- Ombudsman’s Student Loan Assistance Unit
(888) 830-6277