Contact Us

Phone

855.479.0490 (Toll Free)
855.250.1620 (Toll Free)

TTY: Dial 711

Your Social Security Number or Account Number will be required.

Fax

866.222.7060 (Toll Free)
636.787.2790 (International)

Hours of Operation

8 AM – 7 PM CT
Monday – Thursday

8 AM – 5 PM CT
Friday


Payment and automated account information is also available 24/7.

Addresses

Request for Assistance

Knowledge Finance
633 Spirit Drive
Chesterfield, MO 63005

Do not submit payments to this address.

For fastest processing of documents, consider uploading when possible.

Payments

Knowledge Finance
PO Box 3976
Chesterfield, MO 63006-3976

Make checks payable to MOHELA and include your 10 digit MOHELA Account Number.

Mail William D. Ford Direct Loan Program payments to:

Department of Education - MOHELA
P.O. Box 790233
St. Louis, MO 63179-0233

Please make checks payable to MOHELA and include your 10 digit Account Number.

Mail FFELP/CASH Loan payments to:

MOHELA
P.O. BOX 1022
Chesterfield, MO 63006-1022

Please make checks payable to MOHELA and include your 10 digit Account Number.

How Can We Assist You?

Knowledge Finance provides different assistance to questions depending on the Program Type. Please select one from the drop down list below