MOHELA Is a Servicer to Federal Student Aid
You have a network of support to help you succeed with your federal student loan repayment. Find out
how Federal Student Aid partners with loan servicers
to be here when you need help.
Support You Can Trust
You can visit StudentAid.gov to see a
list of our trusted federal student loan servicers,
or submit a complaint directly to the FSA Ombudsman.
TTY: Dial 711
866.222.7060 (Toll Free)636.787.2790 (International)
8 AM – 7 PM CT Monday – Thursday
8 AM – 5 PM CT Friday
Payment and automated account information is also available 24/7.
Do not submit payments to this address.
For fastest processing of documents, consider uploading when possible.
Make checks payable to MOHELA and include your 10 digit MOHELA Account Number.
Mail William D. Ford Direct Loan Program payments to:
Please make checks payable to MOHELA and include your 10 digit Account Number.
Mail FFELP/CASH Loan payments to:
Knowledge Finance provides different assistance to questions depending on the Program Type. Please select one from the drop down