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MOHELA Is a Servicer to Federal Student Aid

You have a network of support to help you succeed with your federal student loan repayment. Find out how Federal Student Aid partners with loan servicers to be here when you need help.

Support You Can Trust

You can visit StudentAid.gov to see a list of our trusted federal student loan servicers, all of which are fully vetted.

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Repayment Options

A short-term forbearance may be available if you are experiencing unexpected financial hardship, which may include but is not limited to: illness, reduction of income if your income is above your program’s Income Threshold, or if your residential ZIP code is declared as an Individual Assistance zone by FEMA due to a natural disaster.

Additionally, you may qualify for a deferral of your monthly payment obligation if you are unemployed or earning less than your program’s Income Threshold.

Contact Us to discuss your available repayment options.

Contract Discharge

In the event of death or you become totally and permanently disabled you may qualify for forgiveness or discharge of your financial obligation.

Death: Please submit acceptable documentation thereof, such as a certified copy of the death certificate,

Disability: In order to establish total and permanent disability, you much demonstrate to the Lender’s satisfaction that you are unable to engage in any substantial gainful employment due to a physical or mental impairment that can be expected to result in death, has lasted for a continuous period of at least 60 months, or can be expected to last for a continuous period of not less than 60 months.

Contact Us to discuss discharge as applicable.

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